Receiving Donations & Orders | Give Cloud Help Center

Receiving Donations & Orders

How to view incoming payments, automate emails, issue receipts and fulfill orders.

10 articles in this collection
Written by Josh Bloomfield

How do I issue a refund or void an order?

Written by Josh Bloomfield
Updated over a week ago

How do I mark an order as 'Complete'?

Written by Josh Bloomfield
Updated over a week ago

How do I send tax receipts?

Written by Josh Bloomfield
Updated over a week ago

How do I manage the taxes that are applied to orders?

Written by Josh Bloomfield
Updated over a week ago

Can I resend order notifications to customers and donors?

Written by Josh Bloomfield
Updated over a week ago

How did you hear about us? (Referral Source)

Written by Josh Bloomfield
Updated over a week ago

Can I re-send a copy of an email order?

Written by Josh Bloomfield
Updated over a week ago

How do I fulfill physical product orders?

Written by Josh Bloomfield
Updated over a week ago

How do I link an order to another donor account?

Written by Josh Bloomfield
Updated over a week ago

Troubleshooting Failed or Declining Payments

Understand why payments might fail, what different error codes mean, and how to resolve them.

Written by Josh Bloomfield
Updated over a week ago