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Receiving Donations & Orders
Receiving Donations & Orders
How to view incoming payments, automate emails, issue receipts and fulfill orders.
10 articles in this collection
Written by
Josh Bloomfield
How do I issue a refund or void an order?
Written by
Josh Bloomfield
Updated over a week ago
How do I mark an order as 'Complete'?
Written by
Josh Bloomfield
Updated over a week ago
How do I send tax receipts?
Written by
Josh Bloomfield
Updated over a week ago
How do I manage the taxes that are applied to orders?
Written by
Josh Bloomfield
Updated over a week ago
Can I resend order notifications to customers and donors?
Written by
Josh Bloomfield
Updated over a week ago
How did you hear about us? (Referral Source)
Written by
Josh Bloomfield
Updated over a week ago
Can I re-send a copy of an email order?
Written by
Josh Bloomfield
Updated over a week ago
How do I fulfill physical product orders?
Written by
Josh Bloomfield
Updated over a week ago
How do I link an order to another donor account?
Written by
Josh Bloomfield
Updated over a week ago
Troubleshooting Failed or Declining Payments
Understand why payments might fail, what different error codes mean, and how to resolve them.
Written by
Josh Bloomfield
Updated over a week ago