Knowledge base | DonorShops.com

How did you hear about us? (Referral Source)

Ask the question 'How did you hear about us?' on your checkout pages to track how donors have been referred to your organization.

This feature can be enabled in Settings & Admin > Accounts


Enable

Will enable the 'How did you hear about us?' field on your checkout pages.


Dropdown Options

A list of options that a donor will be able to choose from


'Other' Option

Enable the 'Other' option in the list of dropdown options. If selected, a text field will appear allowing the donor to enter their own referral source


Referral source is tracked on donor accounts and on orders


You can also filter and export accounts and orders based on the referral source